Confused by your smart TV, Roku, or streaming apps? We come to your home, set everything up, and show you how to enjoy your favorite shows — simply and stress-free.
Watching TV used to be simple — turn it on, pick a channel. Today, between smart TVs, streaming devices, multiple apps, and a pile of remotes, it can feel like you need a college degree just to watch a show. ElderTech makes it easy again with patient, in-home help that gets your TV set up and shows you exactly how to use it.
We come to your Portland home, sit down in your living room, and work through everything together. When we leave, you'll have clear written instructions and the confidence to turn on your TV, find your shows, and enjoy watching.
Whether you just bought a new smart TV or your existing one needs to be connected to the internet, we handle the entire setup. We connect your TV to your Wi-Fi network, update the software, sign into your streaming accounts, and adjust the picture and sound settings for the best viewing experience. We also organize your apps so your favorites are easy to find.
Streaming devices like Roku, Amazon Fire TV Stick, and Apple TV plug into your television and give you access to thousands of shows, movies, and channels. We install the device, connect it to your Wi-Fi, download the apps you want — like Netflix, Hulu, Amazon Prime, PBS, or YouTube — and sign you into each account. We set up the home screen so your most-used apps are front and center.
Each streaming service has its own app, account, and way of navigating. We help you sign up for or sign into Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, Peacock, and other services. We show you how to search for shows, create a watchlist, turn on subtitles, and resume where you left off.
Multiple remotes is one of the biggest frustrations we hear about. We help simplify your setup by programming a universal remote or teaching you which remote controls which device. We label the important buttons and leave you with a simple, written guide: "Press this to watch TV, press this for Netflix, press this for regular channels."
If your TV has no sound, the picture looks wrong, or the audio and video are out of sync, we diagnose and fix the issue. Common causes include incorrect input settings, soundbar configuration problems, or audio settings that need adjusting. We also help connect external speakers or soundbars if you want better sound quality.
ElderTech serves Irvington, Alameda, Grant Park, Beaumont-Wilshire, Laurelhurst, Hollywood, and neighboring Portland communities. We bring the help to you so there's no need to carry heavy TVs or streaming devices anywhere.
Yes. We install streaming apps on your smart TV or streaming device, sign you into your accounts, and show you how to browse, search, and watch your favorite shows. We also help you create accounts if you don't have one yet.
Absolutely. We help reduce remote clutter by programming a universal remote or showing you how to use your streaming device remote to control your TV. We label buttons and write down simple instructions so you know exactly which remote to use and when.
Sound issues during streaming often come from incorrect audio settings on your TV or streaming device. We check the audio output settings, adjust volume levels, and make sure your TV speakers or soundbar are configured correctly.
For most seniors, we recommend Roku because of its simple interface and easy-to-use remote with dedicated buttons for popular apps. However, we're happy to help with any device including Fire TV Stick, Apple TV, and Chromecast.
15% off your first visit. Starting at $149.