We come to your home and patiently help you master your phone or tablet. From setting up a new iPhone to learning FaceTime, sending photos, and managing apps — we make it easy.
Smartphones and tablets are incredible tools for staying connected with family, managing appointments, reading the news, and even ordering groceries. But they can also feel overwhelming, especially when buttons seem to move, updates change how things look, or a new feature appears out of nowhere.
ElderTech provides friendly, in-home phone and tablet help for seniors in Portland. We sit beside you, answer your questions, and walk through everything at your pace. No judgment, no rushing, and no confusing tech speak.
Just got a new iPhone, iPad, Samsung Galaxy, or other device? We set it up from scratch — creating or signing into your Apple ID or Google account, transferring contacts and photos from your old device, connecting to your Wi-Fi, and installing the apps you'll actually use. We also adjust settings like text size, brightness, and volume to make the screen comfortable for you.
Video calling is one of the best ways to stay close to family and friends, especially those who live far away. We set up FaceTime on your iPhone or iPad, or Google Meet and Zoom on Android devices, and practice making calls with you. We show you how to answer video calls, switch between front and back cameras, and adjust the volume so you can see and hear your loved ones clearly.
We help you take, view, and share photos and videos. We show you how to send pictures to family through text or email, organize your photo library, and set up cloud backup so your memories are safe even if something happens to your phone. We also help you manage your contacts and send text messages, including group messages and photo attachments.
Need help downloading an app from the App Store or Google Play? We install useful apps like weather, news, medication reminders, and ride services, and remove apps you don't use. When your phone prompts you to update, we walk you through the process and explain what's changing so there are no surprises.
Modern phones have many built-in features designed to make them easier to use. We adjust text size, enable bold text, turn on hearing aid compatibility, set up voice control, and configure other accessibility options so your phone works best for you.
Whether you have an Apple iPhone, an iPad, a Samsung Galaxy, a Google Pixel, or any other smartphone or tablet, our technicians are experienced with all major brands and operating systems.
ElderTech visits homes across Portland including Irvington, Alameda, Grant Park, Beaumont-Wilshire, Laurelhurst, and Hollywood. We schedule most appointments within one to two days.
Absolutely. We sit down with you at home and walk through your new device step by step. We cover the basics like making calls, sending texts, taking photos, and using FaceTime. We go at your pace and answer every question.
Yes, we help with all smartphones including Samsung, Google Pixel, and other Android devices. Whether you have an iPhone or Android, we can assist with setup, apps, and troubleshooting.
Yes. FaceTime setup is one of our most popular requests. We make sure FaceTime is activated, show you how to start a video call, and practice with you so you feel confident calling family and friends on your own.
We help you free up space by removing unused apps, clearing old messages and downloads, and setting up cloud photo storage so your pictures are backed up safely without taking up space on your phone.
15% off your first visit. Starting at $149.