Patient. In your home. No jargon.
We sit down with you and work through whatever's stuck — a printer, dropping Wi-Fi, a new phone, FaceTime with the grandkids. No rushing, no judgment.
15% off your first visit — new clients only
We help with the stuff that frustrates you most. Pick the one that brought you here — or just call us. We'll figure out exactly what you need before the visit so nothing's a surprise.
What makes us different
Most calls start with something broken — a frozen laptop, a printer that quit, Wi-Fi that drops. But just as often it's something else: a bill that feels too high, years of photos scattered across old devices, cords nobody can identify. If it touches a screen or a bill, there's a good chance we can help.
Most of what we get called for
And beyond the basics
None of these are catastrophic — they just feel that way until the right person is sitting next to you.
We come to your home anywhere in our core Portland service area:
Irvington, Alameda, Grant Park, Beaumont-Wilshire, Concordia, Sabin, Woodlawn
Sellwood, Eastmoreland, Woodstock, Foster-Powell, Buckman, Laurelhurst, Mt. Tabor, Sunnyside
St. Johns, University Park, Kenton, Arbor Lodge, Portsmouth
Pearl District, Northwest District, Slabtown, Hillside
Not sure if you're in our area? Just call — we'll let you know. If you're just outside, we may still be able to help with a small travel fee.
Personal, in-home help from someone you know — not a crowded counter or a phone tree at a big-box store.
In-home service means no packing up devices, no driving, and no waiting in line.
You'll always see a familiar, trusted face — never a different stranger each time.
We explain in plain English, at your pace, with no judgment.
Confirmed upfront. We don't sell devices or earn commissions, so our advice stays honest.
We also help with high bills, scattered photos, and old tech you're not sure about — not just what's broken.
Most visits scheduled within 1–2 days. Urgent? We'll do our best to get there today.
One clear rate. No surprise bills. We always ask before doing anything extra.
In-Home Tech Visit
Up to 1 hour · Any device · Any issue
⚡ Most visits scheduled within 1–2 days — same-day slots go fast.
Every visit includes:
Ready to get your tech working again?
We'll come to you. Same-day often available.
If we can't solve the problem, you pay just $49 for the visit — that's it. No surprises, no fine print, no "diagnostic fees." Most clients walk away with everything working. But either way, you're covered.
We show up at the scheduled time and sit down with you at your device — together. We don't quietly fix things and disappear. We work through the problem out loud, explain what was wrong, show you what we did, and make sure you feel confident before we leave. Most visits take about 60 minutes. If we finish early, great — you're not charged extra. If something needs more time, we'll always ask before going over.
We completely understand this concern. All ElderTech visits are by appointment only — we never just show up. We're happy to provide references, and you're always welcome to have a family member or friend present during the visit. Your comfort and safety come first, always.
You don't need to know the right words — not even close. We hear "it's slow," "something's off," and "I just can't figure it out" every single day. That's completely fine. Tell us what's frustrating you, and we'll take it from there. Figuring out what's wrong is our job, not yours.
Every day 7 AM – 7 PM
By appointment only
