Locked out of your accounts? Worried about scams? We come to your home and help you manage passwords, stay safe online, and protect your personal information — with patience and care.
Between banking, email, shopping, health portals, and social media, most people have dozens of online accounts — each with its own password. Keeping track of them all is challenging for anyone, and for seniors, the constant password resets and security warnings can feel overwhelming and even frightening.
At the same time, online scams targeting older adults are at an all-time high. Phishing emails, fake tech support calls, and fraudulent websites are designed to trick people into sharing personal information or sending money. ElderTech helps Portland seniors take control of their online safety with practical, in-home support.
Locked out of your email, bank account, or a favorite website? We help you reset passwords for any account. We walk you through the recovery process step by step, help you create a new password that's both strong and memorable, and make sure you can successfully log in before we leave. We never ask for or store your passwords — your information stays yours.
If you're tired of forgetting passwords or writing them on sticky notes, a password manager can help. We set up a simple, secure password manager on your computer, phone, or tablet that remembers all your passwords for you. You only need to remember one master password, and the manager fills in your login details automatically. We show you exactly how it works and practice using it with you until you're comfortable.
Scammers are getting more sophisticated, and their tactics can be very convincing. We sit down with you and go over the most common scams targeting seniors today — fake IRS calls, phishing emails pretending to be from banks or Amazon, tech support pop-ups, and romance scams. We teach you specific things to look for so you can spot a scam before falling for it, and we show you what to do if you receive a suspicious message or call.
We help you understand which websites are safe to visit and how to tell if a site is legitimate before entering any personal information. We set up your browser to warn you about dangerous sites, block pop-ups, and avoid tracking. We also configure your search engine settings for a cleaner, safer browsing experience.
Email is one of the most common ways scammers reach people. We set up spam filters to catch junk mail and phishing attempts, show you how to identify suspicious emails, and help you unsubscribe from unwanted mailing lists. If you've accidentally clicked on a suspicious link, we check your device for any issues and secure your accounts.
Two-factor authentication adds an extra layer of security to your important accounts by requiring a second verification step — like a text message code — when you log in. We set this up for your email, banking, and other critical accounts and show you how the process works so it doesn't catch you off guard.
ElderTech serves seniors throughout Portland including Irvington, Alameda, Grant Park, Beaumont-Wilshire, Laurelhurst, Hollywood, and surrounding neighborhoods. We visit your home so you can learn and ask questions in a comfortable, familiar environment.
Yes. We help you reset passwords for email, banking, social media, and other accounts right in your home. We walk you through the reset process and help you create a strong, memorable new password. We also help you store it safely so you don't lose it again.
A password manager is a secure app that stores all your passwords in one place, protected by a single master password. It creates strong passwords for you and fills them in automatically when you log into websites. We help seniors set up simple, reliable password managers and show you how to use them.
Scam emails and calls often create urgency, ask for personal information, or claim you've won a prize. We teach you specific red flags to watch for, show you how to verify suspicious messages, and set up spam filters to reduce the number of scam emails you receive.
Absolutely. We review your security settings, enable two-factor authentication on important accounts, set up spam filters, update your software, and show you safe browsing practices. We also check for any existing security issues and help resolve them.
15% off your first visit. Starting at $149.