Elder Tech
Real people. Real patience. Real help.
Patient, in-home tech support for seniors in Portland. Device setup, troubleshooting, Wi-Fi, smart home, and more.
25% off your first visit
Patient, in-home tech support for seniors in Portland. Device setup, troubleshooting, Wi-Fi, smart home, and more.
25% off your first visit
Based in NE Portland (97212), serving your neighborhood
We explain in plain English, at your pace, with no judgment
If we can't fix it, you won't pay for the visit — only a $15 Travel Cost
First-time customers receive 25% off their total visit
No hidden fees. We confirm the price before we start
In-home service means no packing up devices or driving anywhere
| Service | Rate | Details |
|---|---|---|
| 30-Minute Visit | $35 | Quick fixes & updates |
| 1-Hour Visit | $60 | Most common option |
| Additional Time | +$15 / 15 min | Only if needed |
| Urgent / Same-Day | +$20 | Priority scheduling |
| If Not Fixed | $15 | Travel Cost only |
We keep track. Your 5th visit is 50% off — automatically.
Tech isn't a one-time thing. Devices update, Wi-Fi acts up, passwords get forgotten.
This is our way of saying thanks for trusting us.
New customers: Get 25% off your first visit. If we can't fix it, pay only $15.
Serving Portland neighborhoods including Irvington, Alameda, Grant Park, Beaumont-Wilshire, Laurelhurst, and Hollywood (97212, 97213, 97232, 97214, and nearby).
Irvington, Alameda, Sabin, Grant Park
Rose City Park, Beaumont-Wilshire
Laurelhurst, Sullivan's Gulch
Buckman, Kerns, Sunnyside
Concordia & surroundings
Mt. Tabor area
Real feedback from neighbors we've helped
"I was so frustrated trying to connect my new iPad to my Wi-Fi. They came over the same day, got everything working, and even showed me how to FaceTime my grandkids. So patient and kind!"
"My Ring doorbell stopped sending alerts to my phone. I thought I'd have to replace it, but they figured out it was just a setting that got changed somehow. Saved me money and explained everything clearly."
"I've used them three times now for different things. Never once felt rushed or talked down to. They treat you like family, not just another customer."
You won't pay for the visit! You'll only pay a $15 Travel Cost to cover our time getting to you. That's it. No surprise charges, no fine print.
Nope! We'll let you know if you need anything during our phone call to confirm the appointment. Most of the time, we can work with what you already have.
Most visits take about an hour. Simple fixes like setting up email or connecting to Wi-Fi might take 30 minutes. More complex jobs (like setting up multiple devices or troubleshooting big issues) might take longer—but we'll let you know as we go and you only pay for the time we use.
Absolutely not. We're here to help you with what you already have. If something genuinely needs replacing, we'll explain why in plain English and let you decide. We don't sell products or get commissions—we just solve problems.
There's no such thing as a dumb question! We've heard it all—and we promise, whatever you're dealing with is something lots of people struggle with. We're patient, kind, and judgment-free. That's our whole thing.
Both! We also work on iPads, iPhones, Android phones and tablets, smart TVs, streaming devices (Roku, Fire Stick, Apple TV), Wi-Fi routers, printers, smart home devices (Alexa, Google Home, Ring, Nest), and more. If it plugs in or connects to the internet, we can probably help.
Yes! Password resets are one of our most common requests. We'll help you reset forgotten passwords, set up a simple password manager if you'd like, or create a safe written system that works for you. We'll never judge—everyone forgets passwords.
We accept cash, checks, Venmo, Zelle, and all major credit cards. You pay at the end of the visit once you're happy with the work. No payment upfront required.
It's our loyalty program—completely free and automatic! Every standard visit counts as one punch. On your 5th visit, you get 50% off the total cost. We track it for you, so you don't need a physical card or app. Just be a regular customer and save.
Absolutely! We love teaching. We'll walk you through step-by-step, write down instructions if that helps, and go as slow as you need. If you want to learn it yourself, we're thrilled to show you. If you'd rather we just handle it, that's fine too.
Just call or text us! If it's a quick question related to what we just worked on, we'll try to help you over the phone for free. If you need another visit, we'll come back—no problem. You're not bothering us. That's what we're here for.